Once you place your order, your package will be shipped within 4- 7 working days.

Orders are shipped through the following postal providers:

Netherlands: PostNL

Shipping cost will be added above your order.

Please note that orders being shipped to other countries (outside The Netherlands) may be held at your local postal facility pending payment of taxes or additional fees. Lian Verkerk is not responsible for these charges.

If you have not received a tracking number, please email us at with your order number and we will get an update to you as soon as possible.

At this time, we are only able to ship within The Netherlands, and Belgium. However, we are hoping to expand our shipping services in the near future.




Returns, Exchanges and Cancellations

We will gladly accept the return or exchange within 14 days of receipt. Products to be returned/exchanged must be in their original condition and packaging. If an item is damaged, or you have any concerns with your product(s), please email us a photo and a description of the concern within 14 days of receiving your order and we will do our best to assist you as soon as possible.
To make a return or exchange, please email us at within 14 days of receipt.
To cancel an order, please email us at within 12 hours of placing your order. After 12 hours, we cannot guarantee the cancellation of your order.

Once you have shipped your return back to us, it may take up to 2-3 weeks to receive your refund.


Once your refund has been processed, you can expect a confirmation email detailing the transaction in the next 1-2 business days. If you do not receive a confirmation email, please let us know and we will assist you as soon as we can (

Your refund will be issued in the original form of payment. You should see a transaction for the return posted on your card within 3 business days of the refund being processed.

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